How to restart the GateKeeper software or service.

If you're troubleshooting the GateKeeper Client software and need to reset the service, you have two options. 

1. Restart the computer
2. Restart the service through the command prompt

Restarting the service through the command prompt

1. Click on the Start button (Windows logo) at the bottom-left corner of your screen.
2. Type cmd or Command Prompt in the search bar.
3. Right-click on Command Prompt and select Run as administrator to open with elevated privileges.
4. Type the following command: taskkill /F /IM GateKeeper.Service.Windows.exe and press enter. Done!

In about 1 minute, the GateKeeper software will restart.

For any additional questions or concerns regarding continuous authentication, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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