Is a GateKeeper Alert based on each computer or user?

The GateKeeper Alert is based on a computer (at least one computer must be selected). Choosing a user as another variable to also base the GateKeeper Alert on is optional.

How to set up an Alert in GateKeeper.

There are two types of alerts IT admins can receive: User Alerts and System Alerts. Never miss critical alerts.

User Alerts

Add Alert

To add your own custom alerts, click Add Alert.

Enter the Name and Description for your Alert. Then click Next to proceed.

Then you can select the events to assign to the Alert. Click Next.

Below is a list of all the “Events” options available. Alerts can be received through email, SMS, and desktop notifications.

1. Admin Login
2. Back from Conference Room
3. Back from Lunch
4. Back from Meeting
5. Client Software Update Failed
6. Client Software Update Started
7. Clock In
8. Clock Out
9. Console Connect
10. Console Disconnect
11. Credential Deleted
12. Credential Registered
13. Credential Updated
14. GateKeeper Lock
15. GateKeeper Service Started
16. GateKeeper Service Stopped
17. GateKeeper Unlock
18. In Conference Room
19. Login Failed
20. Non-GateKeeper Lock
21. Non-GateKeeper Unlock
22. Out for Lunch
23. Out for Meeting
24. Remote Connect
25. Remote Disconnect
26. Session Locked
27. Session Logoff
28. Session Logon
29. Session Unlocked
30. Token Deleted
31. Token PIN has been Reset
32. Token Registered
33. Update Successful
34. User Connected
35. User Disconnected
36. User Registered
37. Web Credential Used

Then you can assign users to be a part of the Alerts. Click Next.

Then you can select the Delivery Method, Delivery Schedule, and Alert recipients. Click Next.

If you hover over the What’s this? option, it will explain what is meant by Average Alerts Per Day.

To view what events you have selected to be alerted on, click Check Selected Events.

If everything looks correct, click Save to add your new Alert to the Hub.

Manage Alerts

If you need to make any changes to an Alert, hover over the alert and click Manage.

This will bring up the “Manage Alert: [Alert’s name]” side panel window that opens up to the Profile tab. Here, you can change the description of the alert. Click Save Profile.

On the Delivery tab you can change the delivery method, delivery schedule, and Alert recipients.

On the Events tab, you can change the selected Events for the Alert. Click Save.

On the Computers tab, you can change which computers to receive alerts on.  Click Save.

On Users tab, you can change which users to receive alerts on. Click Save.

System Alerts

Manage System Alerts

Hover over either the GateKeeper Software Update or Low Battery alert. Click Manage.

Toggle the Alert on or off. Click Save Profile. Then, click the Delivery tab.

On the Delivery tab, you select Delivery Method, Delivery Schedule, and alert recipient(s). Click Save.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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What are alerts based on in GateKeeper?; How do alerts work in GateKeeper?; computer-based alerts; user based alerts; wrong password alerts; unauthorized entry alerts; alerts for attempted login; alert when failed login event occurs; alerts when failed login event occurs;