If you log in without your token (using your Windows/macOS password), GateKeeper cannot continue to actively authenticate the user and protect the computer. Web passwords through the GateKeeper Password Manager extension will also be unavailable unless the user logged in using their GateKeeper. Auto-locking will not function either. If you login without GateKeeper, passwords will not be available.
In the event that you do not have your GateKeeper key fob or your phone (with GateKeeper Trident app), then you can always log in with your normal Windows password. Please remember to reconnect your GateKeeper token to your computer as soon as you can for security purposes.
IT admins can set set this option from the GateKeeper Hub. Just go to "Group Settings" tab and click "Manage Settings" next to the desired Group. Then scroll down to the bottom to the option named "Windows/macOS standard login".
From the GateKeeper Client desktop application, you can also change this setting. If you Disable the "Windows Standard Login" option in your GateKeeper Client desktop application, then you will NOT be able to use your Windows password to login to your computer. You must use a GateKeeper to log in.
1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".
2. Click Settings in the lower left.
3. Click Unlock Settings.
4. Scroll down to Windows Standard Login and Enable the option.
For any additional questions or concerns regarding computer authentication, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email email@example.com.
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