What are PIN Complexity Rules in GateKeeper?

PIN Complexity Rules allow GateKeeper Hub administrators to define how strong a user’s GateKeeper PIN must be before it can be used for authentication. These rules help prevent weak, predictable, or shared PINs from being used when logging in with GateKeeper.

A GateKeeper PIN is commonly used as the “something you know” factor when paired with a GateKeeper token, Trident mobile authenticator, or other supported authentication method. In a 2FA workflow, the user must have the assigned authenticator and enter the correct PIN before accessing the workstation.

Administrators can configure PIN requirements such as minimum length, uppercase letters, lowercase letters, special characters, minimum digit count, maximum consecutive characters, disallowed words, and reset timing from Groups & Settings → Global Settings → User Settings → PIN Complexity Rules.

Why PIN complexity matters

Weak PINs such as 1234, 1111, 000000, or the user’s name, are easier to guess and may reduce the effectiveness of MFA. Stronger PIN rules help organizations:

• Reduce the risk of unauthorized workstation access.
• Prevent users from choosing common or predictable PINs.
• Align workstation access controls with internal security policies.
• Support compliance-driven environments such as healthcare, law enforcement, financial services, and defense contractors.
• Improve audit readiness by enforcing consistent authentication standards across users and groups.

Configuring the PIN complexity rules in the GateKeeper Hub

1. Log into the GateKeeper Hub admin console.

2. Click "Groups & Settings"

3. Click "Global Settings"

4. Click "USER SETTINGS"

5. Scroll down until you see PIN Complexity Rules and click "Configure."

6. Click "Configure" to save the new policy rules

For more information on PINs, how GateKeeper works, please visit www.gkaccess.com or contact us at [e-mail]. 

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