What is the difference between hard token and soft token?

Hardware Token vs. Software Token

Tokens are used as one of the possible factors for authentication. Hardware tokens are physical devices dedicated to being an authentication token. A software token is a virtual version of a token accessible through another device such as a smartphone.

Hardware tokens are popular for IT admins that want to have a more physical management of keys. This is the case if managers feel more comfortable tracking physical tokens rather than the number of phones that may or may not have access to their systems. Hardware tokens are also beneficial if users are hesitant to install a company-required application on their personal phones. Unless the company provides corporate phones, the hardware token might be a better alternative for management. Another general situation where hardware tokens are more useful than software tokens is when the user has limited or no Internet access or phones are not allowed (secure environments).

Software tokens are inexpensive and easier to deploy quickly since users only need to download an application agent. Software updates for the software token also occur automatically, meaning less maintenance for the organization. There is also no battery required for a software token. One consideration for soft tokens is that since the performance of the authentication also depends on the quality and performance of the hosting device (phone), the authentication experience may not always be consistent / as satisfactory.

A hardware token can be used for 2FA, OTP, password management, computer access control, and more.

A software token performs the same functions as a hardware token, but as a software on your phone or other device.

For any additional questions or concerns regarding proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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