Difference between Portal and Hub for GateKeeper Enterprise.

The GateKeeper Customer Portal is where admins can purchase and access their GateKeeper licenses for enterprise and download enterprise software. 

The GateKeeper Hub is the admin's console to easily manage all GateKeeper users, monitor credential usage, generate reports, keeps track of all the user information, credentials, and token registration for GateKeeper users, and more. The GateKeeper Hub comes in two versions: cloud and on-premise.

The login used for the GateKeeper Customer Portal and your GateKeeper Hub are different and have different purposes. The administrator must create a new account to login to GateKeeper Hub as it comes with administrative rights for managing passwords, users, computers, and permissions. The GateKeeper Customer Portal provides access to the enterprise software, licenses, billing information, and documentation.

Other helpful links for admins:

Admin FAQs - GateKeeper Enterprise

GateKeeper Enterprise Training for Admins

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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