To add a computer or computers to an existing User, the computer and User must be in the SAME Group. Please follow the steps below to add a computer to a User's Group. Then, the User will have access to the newly added computer since they are all in the same Group.
1. Open Google Chrome/Firefox web browser.
2. Log in to the GateKeeper Hub.
3. Navigate to the Groups Settings page.
4. Locate the Group that has the User you would like to add the computer(s) to and click the Select Computers option in the row of the Group (if others are in the group, they will also be able to access this new computer).
If this user is the only one that needs access to this new computer, then you can also create a new Group and place only this computer and their single user into this new Group.
5. Select the computer(s) you want to add to the user's Group by clicking the check box next to their name(s).
6. Once you have selected the desired computer(s), click Save Computers to have the them added to the new designated user's Group.
Please note that the selected computers will no longer be in the Group they were in prior to being added to the new designated Group.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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