Active Directory Account Users
If the GateKeeper Enterprise software was set up in an Active Directory environment, add the user to the same Group as the computer. Click here for instructions on adding users to Groups.
If you're still not able to access the PC using your GateKeeper key, please contact your network administrator. Your account may be limited to a single PC only by your administrator.
Non-Active Directory Account Users
If your office does not use Active Directory, then please follow the steps below to enable GateKeeper Kiosk Mode. After configuring kiosk mode, any GateKeeper users assigned to the same Group as the computer can log in to that computer with their token and have access to their web passwords.
- Open Google Chrome/Firefox web browser.
- Log in to the GateKeeper Hub with your GateKeeper admin credentials.
- Click the Computers tab on the left.
- Select the first computer, then click Select all computers in the table - this will ensure all computers on other pages are selected as well.
- Click the Manage Computers button.
- On the side-bar, click on the Kiosk Mode Credential tab.
- Under Actions, click Edit.
- Fill in the username, domain, and password for each desired computer, then click Save.
- After adding credentials to each computer, click the Save button at the bottom of the screen.
- Click the Group Settings tab on the left.
- Click Select Computers next to the desired Group.
- On the side-bar, select the desired computer(s).
- At the bottom of the side-bar, click Save Computers.
- Click Select Users to add any/all desired GateKeeper user(s) to the same Group as the computer - this will give each user in the Group the ability to logon to any Computer in the Group.
- On the side-bar, select the desired user(s) you want to give access to any computer in the Group.
- At the bottom of the side-bar, click Save Users. Done!
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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