Kiosk Mode for GateKeeper.

Kiosk Mode for Shared Computers on GateKeeper.

You can let any user log in to a particular computer with the same user profile while still knowing which actual person logged in (automatic audit) - perfect for compliance. 100 different users can log in to the same PC with the exact same user profile. If your environment already has multiple users for one computer, then GateKeeper will work in this environment. To enable GateKeeper to log on in Kiosk mode (shared computer) on these computers, please follow the instructions below.

See GateKeeper in Kiosk mode as a shared computer with two users:

Why would this feature be useful to me?

Let’s say that there are workstations in the clinic’s examination rooms that are accessed by several people that need to use the same Windows account. Usually, to accomplish this, the password to the shared account is typically kept very simple so that everyone can remember it (security risk: sharing passwords). In many cases, these shared PCs are always left unlocked, thereby making them non-compliant with several standards.

With Kiosk mode, admins can set a complex password for that shared account, then assign it directly to that PC. This way, the user does not need to know what the login password is, and they are still able to access the shared account even faster using their GateKeeper token. Thus, the security of the shared account is increased without having the users remember and type in complex passwords all the time. Furthermore, certain compliance standards also require the administrators to know who accessed the shared accounts. Since the account is common, Windows logs cannot distinguish between two users who used the shared account. However, since each user is uniquely identified by their GateKeeper token, the GateKeeper logs identify individuals who accessed the shared account.

How does GateKeeper Kiosk Mode work?

Kiosk mode allows IT admins to set fixed specific login credentials for any computer, regardless of the user. Using the Kiosk Mode for a computer will log on any GateKeeper user to the same Windows account on that computer. This is especially useful where the computer is shared, and everyone is accessing a specific set of applications that are running on that common Windows account. By setting up Kiosk mode for those PCs, GateKeeper not only allows every user to access the same Windows account with their token but also provides the Hub administrator with a detailed report about who accessed a shared account, which is not possible to generate using Windows logs.

Enabling Kiosk Mode:

If login credentials are specific to a computer (like room1/computerA) and NOT users, you can add them under the Kiosk Mode Password feature. Once enabled, even if a user has multiple credentials saved to their user profile, they will always login with this profile. 

To access the Kiosk Mode Password section, please follow the steps below:

1. Log in to the GateKeeper Hub and click Computers from the left menu.

2. Click Kiosk under the Actions.

3. Click "Edit" from the manage computer tab.

4. Choose the Login Type (Domain or Local Account). 

Reference:

How to find my username and domain on my computer.

5. Fill out the 'Username' and 'Password'. You must enter the correct username and password. If you input the wrong username or password, you will be prompted to enter the correct password on the login screen.

6. Click the 'Set Password for Computer' button.

7. Click the Enable Kiosk Mode button. Done!

Please try unlocking the computer with your token. If it fails, please double-check your login credentials.

If you have multiple PCs with the same login, follow these instructions to update them all at once:

1. Open Google Chrome/Firefox web browser.
2. Log in to the GateKeeper Hub.
3. Click the Computers tab.
4. Select the desired computer using the checkbox.
5. Then click the Manage Computers button.
6. Click on the Kiosk Mode Password tab on the sidebar.
7. Click on the Add Same Password button.
8. Fill in the username, domain, and password, and click Save. 

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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