How to make the computer lock faster (closer).

How to make the computer lock faster when leaving.

Read directions below or see attached document to lock your PC faster when leaving. Warning: setting your computer to lock faster may result in unintended locking events while you're working.

GateKeeper Client Version 3.12.28

1. Open the GateKeeper Client application on your PC by pressing the Windows key on your keyboard and typing "GateKeeper".
   
   
2. Change the Proximity Lock Range to a closer setting. For example, change the setting to Close to lock within 6 - 12 feet. Done! See below for more options.

If this option is grayed out, please contact your GateKeeper Hub manager to adjust the range. 

GateKeeper Client Version 3.11.34 and below

1. Open the GateKeeper Client application on your PC by pressing the Windows key on your keyboard and typing "GateKeeper".
2. Slide the Lock dial right to decrease the lock range (locks sooner). Now your computer locks faster when you leave. The default lock setting is 25. Try moving the bar to between 40-50.

Changing your lock and unlock distance.

Other features for adjusting the range to lock closer.

Solution: Adjust Signal Quality Bias setting.

The Signal Quality Bias Factor is an advanced feature for adjusting the unlock and lock distance on the GateKeeper Client software. Add a bias to signal quality to prevent computers from locking while you are working. This setting can be adjusted on the Client application by end users or the Hub console by admins.

GateKeeper Client Version 3.11.34 and below	GateKeeper Client Version 3.12.28 and up

A positive bias improves signal quality, while a negative bias reduces it. If the signal quality is too low, add a positive bias. If it is too high, add a negative bias.

Directions to access Signal Quality Bias Factor feature option:

GateKeeper Client Version 3.12.28 and up

1. Open your GateKeeper Client application.

2. Click the Action bar at the bottom of the Window, then click the Settings icon.

3. Under the Lock section, scroll down until you see Signal Quality Bias. Choose a negative bias factor (-5 or -10) to lock the computer sooner. Done!

GateKeeper Client Version 3.11.34 and prior

1. Open your GateKeeper Client application.

2. Click Settings.

3. Click Lock Settings.

4. Scroll down and click Signal Quality Bias Factor.

5. Add a bias to signal quality to prevent computers from locking while you are working. This setting can be adjusted in the Client by end users or the Hub console by admins. Done!

A positive bias improves signal quality, while a negative bias reduces it. If the signal quality is too low, add a positive bias. If it is too high, add a negative bias. So if your computer is locking while you're working, select +10 or +5. If your computer is not locking fast enough, select -10 or -5.

Solution: Inactivity Lock Method.

Inactivity Lock Method will lock the computer if the user is inactive for the specified time. Use Lock Workstation if you are the only user and Disconnect Session if multiple people use this computer.

GateKeeper Client Version 3.11.34 and below	GateKeeper Client Version 3.12.28 and up

 

Solution: Token Visibility Timeout setting (Enterprise Only)

The computer will lock if the signal is abruptly lost (no data packets are received) with the token within this Token Visibility / Out-of-Range Timeout period. This typically happens when the token moves away too fast or the user may be blocking the signal with their body.

Solution: Lock Delay Timeout setting (Enterprise Only).

GateKeeper will delay locking the computer after a lock decision has been made for this Lock Delay Timeout period. Choose a value for this delay if you want to prevent the computer from locking immediately when you walk away. Or, set to zero if you wish to lock as soon as possible.
Important: This lock delay will only apply when the computer is locked due to proximity.

Solution: Motion Detection Sensitivity setting.

GateKeeper is designed to know when a user is walking away. Set to "High" to lock sooner. 

GateKeeper Client Version 3.11.34 and below	GateKeeper Client Version 3.12.28 and up

Different environments produce different results for the locking and unlocking distance. A closed office with more walls will result in quicker locking while open-area offices will require more distance to lock. If you would like your computer to lock sooner, please open your GateKeeper desktop application and on the Dashboard, adjust the lock level.

If your computer did not lock because your token disconnected, please make sure that your token is turned on. If you are using your phone as your token, make sure your Bluetooth is turned on and that the Trident app is also turned on and running in the foreground.

If your GateKeeper is connected and the computer is not locking, please open your GateKeeper Client desktop application, go to the Settings tab, and under "Lock Settings", click the dropdown next to Proximity Lock Method.

Make sure your Proximity Lock Setting is NOT set to "Disabled" and instead, "Lock Workstation" should be selected.

Solution: Move your USB sensor further back

An easy way to artificially lock the computer sooner is to increase the distance between the user's token and the USB proximity sensor. Place the sensor further back (but not obstructed) from where the token will be on the user. Or face the USB slightly away from the direction of the token. This will result in the computer locking sooner. But be careful to maintain a line of sight between the computer's USB sensor and the user's token to ensure no unintended lock events while the user is working on the computer.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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