ServiceNow SAML SSO Setup with GateKeeper IdP.

This guide walks you through the process of setting up Single Sign-On (SSO) for your GateKeeper Hub application. Follow these steps to correctly generate certificates, configure identity provider settings, and finalize your integration for seamless authentication.

1. Log in to the GateKeeper, click SSO Management, and click Applications.

2. Click + Add Application.

3. Select "SAML 2.0", then click "Next".

4. Copy the Metadata URL.

5. Navigate and log in to the ServiceNow portal, and click All > Multi-Provider SSO > Identity Providers.

6. Click New. Then select SAML from the SSO type options.

7. A window will pop up. Click on the Enter the URL field, paste the Metadata URL, and click Import.

8. Click on the Name field and change it to GateKeeper.

9. Check the Default box, then enable Show as Login. When the SSO Label field appears, enter GateKeeper SSO.

10. (Optional) Check the box next to any of the following options as needed: Sign AuthnRequest, Sign LogoutRequest, Sign LogoutResponse, and Encrypt Assertion.

11. Click Update to save. Then copy the following:

• ServiceNow Homepage
• Entity ID / Issuer

12. Go back to the GateKeeper Hub and fill out all the information.

Use these details to add ServiceNow to GateKeeper:

• Application Name: ServiceNow SAML
• Description: ServiceNow SAML
• Service Provider Entity ID: Entity ID / Issuer value (step 11)
• Assertion Consumer Service URL: ServiceNow Homepage value (step 11)

Click Next

13. Select the Default Login Policy, then click Next.

14. Select which group of users will follow this rule, and click Next. 

15. Double-check that all the information is correct, and click Save New SSO Application.

For any additional questions or concerns regarding faster 2FA, proximity settings, computer locking, password management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].