| Deployment Resources for Trial Evaluation Checklist | ||
| Phase I: Trial Preparation (30 minutes) | ||
| Review system requirements and network compatibility for Hub Server. | Questionnaire: System Requirements for On-premise Hub Server | |
| Identify users and computers for upcoming trial. | Action required* | |
| Create a GateKeeper Customer Portal account for trial license. | Action required* | https://portal.gkchain.com/signup |
| Order samples and confirm delivery | Action required* | https://portal.gkchain.com/store |
| Schedule: 90-minute Enterprise Installation & Training with the GateKeeper application manager over Zoom or Webex. | Calendly: Schedule 60-minute Trial Installation | |
| Phase II: Installation & Guided Walkthrough (60-120 minutes) | ||
| Install On-premise or Cloud GateKeeper Hub server application. | KB: Difference between On-premise Hub vs. Cloud Hub | |
| KB: Setting up an On-premise hub? | ||
| KB: How much memory is the On-premise Hub using? | ||
| KB: Setting up a Cloud hub? | ||
| KB: Admin setup for Hub | ||
| Install client-side application on all test computers. | KB: How to install the GateKeeper Client desktop application | |
| KB: GateKeeper Client Admin Access explained. | https://gatekeeperhelp.zendesk.com/hc/en-us/articles/360046760774-GateKeeper-Client-Admin-Access-explained- | |
| KB: How to connect the Client computer to the GateKeeper Hub admin console? | ||
| KB: How to install GateKeeper Client through Windows Group Policy (GPO) | ||
| PDF: Deploying GateKeeper Through Group Policy | https://app.air.inc/a/cIUzyQNUk | |
| KB: How to find my GateKeeper Client API Key | ||
| KB: Downloads in the Hub explained | ||
| PDF: Plug-in USB Sensor using Setup Guide | https://app.air.inc/a/cpmdYEEuu | |
| Set up trial users with GateKeeper tokens and computer login credentials on the Hub. | KB: How to setup your GateKeeper Token | |
| KB: What testers will see first time logging in? | ||
| KB: Adding Users | ||
| KB: Adding Computers | ||
| KB: Groups explained | ||
| Review LOCK and UNLOCK settings and configure GateKeeper for 2FA. | KB: How to prevent users from changing lock and unlock settings? | |
| KB: Lock Settings explained | ||
| KB: Unlock Settings explained | ||
| Demonstrate various features of the Hub (Administration, Licenses, Groups, Users, Computers, Reports, Audits, AD connection). | KB: HUB FAQ | |
| KB: Administrator page explained. | ||
| KB: How to add limited admin-right to users for Hub Management? | ||
| KB: Licenses explained | ||
| KB: Groups explained. | ||
| KB: Users explained. | ||
| KB: Computers explained. | ||
| KB: Kiosk-mode setup on shared computers explained. | ||
| KB: Reports explained | ||
| KB: Audits explained | ||
| KB: AD Integration with GateKeeper | ||
| KB Update AD passwords for users | ||
| Introduce GateKeeper Knowledge Base to answer frequently asked questions. | KB: FAQ | |
| PDF: Best Practices Guide | https://app.air.inc/a/cLvDMlzlL | |
| PDF: Commonly Asked Questions | https://app.air.inc/a/cb0L20m9I | |
| Schedule: 30-minute Configuration Review for optimization and workflow evaluation. | Calendly: Schedule 30-minute Configuration Review | https://calendly.com/gkaccess/config?back=1&month=2023-01 |
| Phase III: Configuration Review (30 minutes) | ||
| Ensure that all users have been added to GateKeeper Hub and assigned GateKeeper tokens. | KB: How to add multiple users to GateKeeper from AD. | |
| KB: How to add a User to a Group | ||
| KB: How to add a Computer to a Group | ||
| KB: How to add a Computer to a User | ||
| Ensure GateKeeper client software is installed on all computers and they are synchronizing with the Hub. | KB: Mass-Install GateKeeper Software with GateKeeper Deploy | |
| Check Audit Logs to ensure that users are logging on to computers using GateKeeper. | KB: Automate the gathering of compliance data | |
| Run reports about GateKeeper events and session activity. | KB: How to schedule a report. | |
| Review revoking user access from network and reusing a token. | KB: How to delete a GateKeeper User Profile | |
| KB: How to delete a token from a user's account | ||
| Review Password Manager to showcase adding and updating passwords for websites. | GateKeeper CTRL+ALT+DEL Modification Guide | https://app.air.inc/a/cALQU8EV1 |
| Review lock and unlock range settings to optimize them for individual machines. | GateKeeper Enrollment Roadmap | https://app.air.inc/a/cv72D1BpQ |
| Schedule: 30-minute Final Trial Review. | Calendly: Schedule 30-minute Overview | https://calendly.com/gkaccess/deployment?back=1&month=2023-01 |
| Phase IV: Final Trial Review (30 minutes) | ||
| Review end-user feedback, administrator feedback, and additional workflow scenarios. | KB: Change settings from Hub Admin Console | |
| KB: How to make the computer unlock at long range. | ||
| KB: How to make the computer unlock at short range. | ||
| KB: How to make the computer lock at long range. | ||
| KB: How to make the computer lock at short range. | ||
| Cheat Sheet: Token Setup Guide for End Users | https://app.air.inc/a/cAsePBd6y | |
| Cheat Sheet: Fine Tuning Guide for Locking and Unlocking Cheat Sheet | https://app.air.inc/a/c3wapHBrE | |
| Cheat Sheet: Diagnosing Unintended Lock Events | https://app.air.inc/a/cabRDQEwG | |
| KB: Shared Computers in Kiosk Mode - GateKeeper Monitor | ||
| KB: How to fill in desktop application passwords with GateKeeper. | ||
| Review and choose purchasing options (Plans, Pricing) | KB: Which GateKeeper Tier is best for me? | |
| Schedule Deployment Review according to company's roll-out plan. | Calendly: Schedule 30-minute Deployment Overview | https://calendly.com/gkaccess/deployment?back=1&month=2023-01 |
| Phase V: Deployment Review (30 minutes) | ||
| Purchase hardware and license through the GateKeeper Customer Portal. | KB: How to purchase GateKeeper Hardware and License | |
| Review user on-boarding and GateKeeper client application management with Hub administrator(s). | PDF: Deployment Cheat Sheet | https://app.air.inc/a/c3QUN2BBR |
| Review knowledge base and other support options. | KB: GateKeeper Support Options | https://gatekeeperhelp.zendesk.com/hc/en-us/articles/13236098622611-Support-options- |
| Review end-user interaction with GateKeeper and schedule time for additional user training, if required. | KB: End User Training Guide | |
| Schedule deployment date. Our team will assist during this period to ensure a timely roll-out. | *Action required | Please contact your GateKeeper Project Manager to schedule. |
For any additional questions or concerns regarding security, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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